
Frequently Asked Questions
Yes! We ship worldwide, and all orders are shipped via EMS tracked and insured express shipping. Delivery usually takes 3–9 business days depending on your location.
We offer free shipping worldwide!
All orders are processed within 1 business day. Standard shipping takes 3–9 working days.
Absolutely! Once your order is dispatched, you’ll receive an email with a tracking link so you can follow your package’s journey.
At Black Carta, we’ve got you covered! Our products are thoughtfully designed to flatter every shape and size. If you’re unsure about sizing, check out our convenient sizing chart. And if your order isn’t the perfect fit, don’t worry — our friendly team is ready to help with no-questions-asked exchanges.
We want you to absolutely love your purchase. If you’re not completely happy with it, you can return or exchange items within 30 days of purchase. Refunds will be issued back to your original payment method
We hand-pick every piece to ensure the best quality, style, and uniqueness. Our team carefully curates vintage and trending items, making sure each drop is worth the hype. No generic stock — just hand-selected pieces that stand out. Whether you're after rare finds or everyday essentials, we've got you covered.
If you have any questions or concerns, please don’t hesitate to reach out to us help@blackcarta.com
We’re here to help!